Video Visitation: TELESTORY


Free Video Visitation for Families Separated by Incarceration

TeleStory is a free video visitation program that brings storytime back to separated families. Over a live video feed at the Library, children can read books, share stories and visit for an hour with their incarcerated parents. TeleStory video visits are also available to parents of teens at Department of Correction facilities.

What You Need to Know

  • TeleStory is a free service available at certain branches of Brooklyn Public Library, New York Public Library and Queens Library.
  • TeleStory video visits are by appointment only. Schedule an appointment at a Library near you.
  • The video visits last for one hour each. Please be on time for your visit.
  • When you arrive for your TeleStory visit, you’ll be greeted by a friendly librarian and a welcoming space filled with books and toys.
  • TeleStory video visits aim to supplement, not replace, in-person visits.
  • In Brooklyn, the Osborne Association offers planning support for re-entry after incarceration and assistance to families coping with the incarceration of a loved one. 

    To make an appointment, call 718-916-9408 or email

    For Video Visitation at New York Public Library or Queens Library, call 311.

    For more information on jail based library services, click here.


    • Bedford 496 Franklin Avenue
    • Brownsville 61 Glenmore Avenue
    • Bushwick 340 Bushwick Avenue
    • Canarsie 1580 Rockaway Parkway
    • Central Library 10 Grand Army Plaza
    • Coney Island 1901 Mermaid Avenue
    • Crown Heights 560 New York Avenue
    • Flatbush 22 Linden Boulevard
    • Macon 361 Lewis Avenue
    • New Lots 665 New Lots Avenue
    • New Utrecht 1743 86th Street
    • Red Hook 7 Wolcott Street

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