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Employment: Brooklyn Borough Assistant

Brooklyn Borough Assistant

Housing Court Answers is hiring a part‐time Borough Assistant assigned to Brooklyn.

Housing Court Answers is a nonprofit organization committed to fighting for the rights of unrepresented litigants in Housing Court. Housing Court Answers provides information on landlord/tenant issues at information tables in NYC Housing Courts and the NYCHA Informal Hearing Office and through a hotline. HCA also works on policy issues surrounding Housing Court. For more information on our organization, visit our website at hcanswers.org.

Responsibilities
Borough Assistant will work at our Brooklyn information table providing information and assistance to unrepresented people in eviction cases. Work also includes coordinating task force meetings and events, monitoring the Housing Courts to identify problems experienced by unrepresented litigants, and helping with telephone hotline. Hours are Monday to Friday, 9am to 1pm or 2pm and occasional afternoons ‐must work 23 hours per week. Job location is primarily in Brooklyn, but requires occasional work in other Housing Courts and in our office in Lower Manhattan.

Qualifications

  • Commitment to social justice
  • Ability to work with the public in a stressful and chaotic setting
  • Experience with landlord/tenant issues, tenants’ rights, public benefits, and NYCHA rules and procedures
  • Strong verbal and written communication skills
  • Strong ability to work independently and collaboratively
  • Bilingual, preferred Spanish or Creole
  • community organizing skills preferred

Benefits
Benefits include single health insurance, paid sick and vacation leave, and paid holidays. 23 hours per week with an annual salary of $24,342. Union salary is subject to collective bargaining.

Apply
Please send resume and cover letter to info@hcanswers.org with Brooklyn Borough Assistant in the subject.

Part Time Hotline and Housing Assistant

Housing Court Answers seeks a Spanish speaking, part time assistant for its Rental Arrears Hotline. HCA, an independent nonprofit, provides information to unrepresented people in Housing Court from information tables in all five boroughs and a hotline.

Responsibilities

  •  Answer calls on our busy hotline
  • Provide rent arrears and eviction prevention referrals
  • Explain public benefits qualifications, application process, and maintenance
  • Answer questions about Housing Court, housing laws, and tenants rights and responsibilities
  • Explain housing court procedures for tenants and landlords
  • Update a resource list of organizations including charities, community groups, non-profit housing organizations, legal service providers and others.
  •  Identify systemic issues which might be addressed through advocacy or litigation
  • Develop and update information sheets and training materials on public benefits and getting assistance from charities and HRA
  • Educate coworkers on hotline protocols
  • Prepare and present trainings for advocates on eviction prevention, public benefits and Housing Court issues
  • Assist on advocacy campaigns aimed at improving the lives of hotline callers and people in Housing Court without attorneys
  • Assist on lobbying campaigns

Position Qualifications

  • Bachelor’s degree preferred
  • Commitment to social justice
  • Ability to work with the public in a stressful and/or chaotic setting
  • Knowledge of housing, tenants’ rights, and rent regulation
  • Strong verbal and written communication skills in English and Spanish
  • Strong computer skills especially google drive, microsoft office including publisher and access
  • Ability to work independently and collaboratively
  • Experience with Housing Court, housing laws, and public benefits
  • We will only consider applicants that speak Spanish

To apply
Email cover letter and resume to info@hcanswers.org with Hotline Coordinator in the subject line.

Housing Court Answers Now Hiring – Bronx NYCHA Assistant

Bronx NYCHA Full Time Assistant
Housing Court Answers is an independent nonprofit organization that assists unrepresented people at information tables in the city’s five housing courts. We are hiring a full time Bronx/NYCHA Assistant. The Assistant will work mostly in the Bronx at 851 Grand Concourse and 1118 Grand Concourse but will also work on the hotline and in other boroughs as assigned. The Assistant will also help the Bronx Coordinator and the NYCHA Coordinator preparing materials and with task force meetings and advocacy campaigns. The work hours are 9-5, Monday to Friday.

NYCHA Responsibilities

  • Staff a NYCHA information station in the NYCHA part at 851 Grand Concourse
  • Work with the NYCHA Coordinator to develop materials and handouts for tenants
  • Support the NYCHA Coordinator on advocacy campaigns
  • Plan and present community outreach, trainings and workshops
  • Work with community groups and elected officials staff
  • Collect and report program statistics

Bronx Table Responsibilities

  • Assist litigants at the Bronx table
  • Assist Bronx Borough Coordinator with task force responsibilities
  • Track and report statistical data
  • Update referrals

Qualifications

  • Bachelor’s degree
  • Commitment to social justice
  • Ability to work with the public in a stressful and chaotic setting
  • Knowledge of housing, tenants’ rights, and NYCHA rules and procedures
  • Strong verbal and written communication skills
  • Strong ability to work independently and collaboratively
  • Ability to communicate in Spanish required

Benefits

  • Salary $42,525 annually
  • Health benefits provided
  • Generous paid vacation and sick leave

Apply
Send resume and cover letter to info@hcanswers.org.  Include Bronx NYCHA Coordinator in the subject.

Employment: Housing Court Answers Now Hiring

Housing Court Answers is hiring a part‐time Borough Assistant assigned to Queens.

Housing Court Answers is a nonprofit organization committed to fighting for the rights of unrepresented litigants in Housing Court. Housing Court Answers provides information on landlord/tenant issues at information tables in NYC’s five Housing Courts and through a hotline. HCA also works on policy issues surrounding Housing Court. For more information on our organization, visit our website at hcanswers.org.

Responsibilities
Borough Assistant will work at our information tables, located in all five borough Housing Courts, providing information and assistance to unrepresented people in eviction cases. The current opening is for an assistant to work primarily in the Queens Housing Court, providing information, referrals and assistance from our table on the second floor of 89-17 Sutphin Boulevard. Work also includes coordinating task force meetings and events, monitoring the Housing Courts to identify problems experienced by unrepresented litigants, and helping with telephone hotline. Hours are Monday to Friday, 9am to 1pm or 2pm and occasional afternoons ‐ must work 23 hours per week. Job location is primarily in Queens, but requires occasional work in other Housing Courts and in our office in Lower Manhattan.

Qualifications

  • Commitment to social justice
  • Ability to work with the public in a stressful and chaotic setting
  • Experience with landlord/tenant issues, tenants’ rights, public benefits, and NYCHA rules and procedures
  • Strong verbal and written communication skills
  • Strong ability to work independently and collaboratively
  • Bilingual preferred
  • community organizing skills preferred

Benefits
Benefits include single health insurance, paid sick and vacation leave, and paid holidays. 23 hours per week with an annual salary of $24,342.

Apply
Please send resume and cover letter to info@hcanswers.org with Borough Assistant in the subject.